Privacy Policy

Effective Date: March 16, 2026 | Governing Law: Ontario, Canada

Strata Systems (operating as Strata Integrations, "Strata," "we," "us," or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

1. Who We Are

Strata Systems is a digital consulting firm based in London, Ontario, Canada. We provide website design, process automation, AI integration, systems integration, and operational reporting services to small and mid-sized businesses (SMBs) across Southwestern Ontario.

Contact: anthony.salis@strataintegrations.ca | Website: strataintegrations.ca

2. Information We Collect

We collect personal information only to the extent necessary to provide our services and operate our website. This may include:

Contact Information: Name, email address, phone number, and business name submitted through our contact form, discovery call booking (Calendly), or direct email communication.

Business Information: Details about your organization's technology stack, workflows, and operational needs that you voluntarily share during consultations or project scoping.

Website Usage Data: Technical data such as IP address, browser type, pages visited, and time spent on pages, collected automatically through standard web analytics tools (e.g., Google Analytics).

Communications: Any correspondence you send to us via email or contact forms, including project inquiries and support requests.

3. How We Use Your Information

We use personal information for the following purposes, with your knowledge and consent:

Service Delivery: To respond to inquiries, schedule discovery calls, scope projects, and deliver contracted services.

Business Operations: To manage client relationships, send invoices, process payments, and maintain records required for our work.

Communication: To send project updates, proposals, follow-up correspondence, and relevant service information.

Website Improvement: To understand how visitors use our website and improve its content and performance.

Legal Compliance: To meet obligations under applicable Canadian law, including PIPEDA and Ontario legislation.

4. Disclosure of Your Information

Strata Systems does not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

Service Providers: We use third-party tools to operate our business, including Google Workspace (email and scheduling), Notion (project management), Calendly (appointment booking), and payment processors. These providers are bound by their own privacy policies and are prohibited from using your data for purposes other than providing services to us.

Legal Requirements: We may disclose personal information if required to do so by law, court order, or at the request of a regulatory authority with jurisdiction over our operations.

Business Transfers: In the event of a merger, acquisition, or sale of business assets, personal information may be transferred to the acquiring entity, who will be bound by this Privacy Policy.

5. Consent

By submitting information through our contact form, booking a discovery call, or engaging our services, you consent to the collection and use of your personal information as described in this policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at anthony.salis@strataintegrations.ca. Please note that withdrawing consent may limit our ability to provide services to you.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to meet legal obligations, or as required for business records.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure email communication, access-controlled project management systems, and limited internal access to personal data.

While we take data security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of information transmitted to our website.

8. Your Rights

Under PIPEDA, you have the right to:

Access: Request access to the personal information we hold about you and receive a copy of that information.

Correction: Request that we correct any inaccuracies in your personal information.

Withdrawal of Consent: Withdraw your consent to the collection or use of your personal information at any time, subject to legal or contractual obligations.

Complaint: File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe we have violated PIPEDA.

To exercise any of these rights, contact us at: anthony.salis@strataintegrations.ca

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies (e.g., Google Analytics) to improve functionality and understand visitor behaviour. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

We do not use cookies for advertising or sell data to third-party advertising platforms.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.